Introduction
Welcome to ZedTranslate. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we handle your information when you use our translation app. We have designed our app with privacy as a top priority.
Camera and Image Processing
ZedTranslate includes camera functionality for text recognition and translation:
- Camera Access: Used to capture images containing text for translation
- Image Processing: Images are processed locally using Google ML Kit for text recognition
- OCR (Optical Character Recognition): Text is extracted from images on your device
- Local Processing: All image processing occurs on your device, not on our servers
- No Image Storage: Captured images are not permanently stored or transmitted
- Text Extraction: Only the extracted text is processed for translation
- Privacy Protection: Your images and their content remain private on your device
Interactive Chat Service
ZedTranslate offers an interactive chat feature for language learning and practice:
- Chat Conversations: Engage in conversations to practice language skills
- Language Assistance: Receive help with grammar, vocabulary, and pronunciation
- Learning Progress: Track your conversation skills and improvement over time
- Educational Content: Access lessons and learning materials through chat
- Personalized Experience: Chat responses are tailored to your learning level
- Privacy: Chat conversations are processed to provide language assistance features
- Data Usage: Chat data may be used to improve the service quality
Information We Collect
We collect the following types of data to provide and improve our service:
App Performance & Error Data
- Crash reports and error logs (via Firebase Crashlytics)
- App performance metrics and response times
- Device information (device model, operating system version)
- App version and build information
- App version and update information
Analytics Data
- App usage events (screen views, feature interactions)
- Ad performance metrics (impressions, clicks, failures)
- Session duration and app launch frequency
- User engagement with app features
- App performance and stability metrics
Ad-Related Data
- Ad impression and click events
- Ad loading success/failure rates
- Ad performance metrics for optimization
- General demographic information for ad targeting
Technical Data
- Device identifiers for analytics and crash reporting
- Network connectivity status
- App installation and update information
User Account Data (Optional)
- Email address (when you create an account)
- Display name (if provided)
- Authentication tokens (securely managed by Firebase)
- User preferences and settings (when signed in)
- Review submissions and ratings (when you submit reviews)
- Account creation and last login timestamps
Translation Feedback Data (optional)
- Translation quality ratings (when you provide feedback)
- Suggested improvements to translations (when submitted)
- Language pair preferences
- Feedback comments and suggestions
Educational Progress Data
- Lesson completion status
- Learning progress and achievements
- Quiz scores and performance metrics
- Study time and session duration
- Preferred learning topics and difficulty levels
Export and Sharing Data
- Document export preferences
- Sharing activity (when you share translations)
- Export format preferences
- File generation statistics
What We Do NOT Collect
- Your translation text content (unless you provide feedback)
- Personal conversations or messages
- Location data or GPS coordinates
- Contact lists or phone numbers
- Photos or media files (beyond temporary camera use for OCR)
- Passwords or sensitive authentication data
- Financial information (payments handled by app stores)
- Biometric data
- Health or medical information
- Political or religious preferences
- Social media account information (unless used for authentication)
- Browsing history outside the app
- Other apps installed on your device
- Personal documents or files (beyond temporary OCR processing)
- Voice recordings or audio data
- Keyboard input patterns or typing behavior
- Screen recordings or screenshots
- Calendar or schedule information
- Email content (beyond account creation email)
- SMS or messaging app content
Authentication and Reviews
ZedTranslate offers optional user accounts and review features:
Optional Authentication
- You can use all basic translation features without creating an account
- Account creation is completely voluntary and enhances your experience
- Sign in with Google, email, or create a new account
- Account data is stored securely using industry-standard encryption
Review System
- Submit reviews and ratings for app features (requires account)
- View community reviews and feedback
- Edit or delete your own reviews at any time
- Review content is moderated for appropriate content
Account Benefits
- Sync your preferences across devices
- Participate in the review and rating system
- Access to account-specific features and settings
- Backup and restore your app configuration
Data Retention and Security
We implement appropriate security measures to protect your data:
Security Measures
- Encryption: Data is encrypted in transit and at rest
- Access Controls: Limited access to data on a need-to-know basis
- Regular Security Updates: We regularly update our security practices
- Secure Infrastructure: We use secure cloud infrastructure providers
- Payment Security: Payment data is tokenized and handled by secure app store platforms
Data Retention Periods
- Account Data: Retained while your account is active, deleted within 30 days of account deletion
- Analytics Data: Aggregated and anonymized data may be retained for up to 2 years
- Crash Reports: Retained for up to 1 year for debugging purposes
- Ad Data: Retained according to ad network policies, typically 30-90 days
- Subscription Data: Retained for the duration of your subscription plus 1 year for billing purposes
- Payment Data: Handled by app stores, we do not retain payment information
- Translation Feedback: Retained for up to 2 years to improve translation quality
- Educational Progress: Retained while your account is active, deleted with account deletion
Data Deletion
- You can request deletion of your account and associated data at any time
- Account deletion removes all personal data within 30 days
- Some anonymized analytics data may be retained for service improvement
- Local data on your device can be cleared through app settings
- Translation history stored locally can be cleared manually
Your Rights
Access Your Data
- View your local translation history in the app
- Access app settings and preferences
- Request a copy of your analytics data (contact us)
- Access: Request access to the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Request a copy of your data in a portable format
Control Your Data
- Clear translation cache from app settings
- Uninstall the app to remove all local data
- Opt out of certain data collection
- Restriction: Request restriction of processing in certain circumstances
- Objection: Object to processing of your data for certain purposes
- Withdraw Consent: Withdraw consent for data processing where applicable
- Privacy Settings: Control data collection through in-app privacy settings
- Account Control: Manage your account settings and preferences
- Data Export: Export your learning progress and translation history
- Feedback Control: Control whether to provide translation feedback
- Ad Preferences: Manage ad personalization settings through your device
Contact Us
For any questions about this Privacy Policy or our privacy practices, please contact us at:
support@zedtranslate.com
To exercise these rights, please contact us at the information provided in the Contact section.
Children's Privacy
While our app may be used for educational purposes, it is not specifically designed for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. Parents and guardians are encouraged to supervise their children's use of our app.
Disclaimer
ZedTranslate is an independent language translation application developed to support Zambian languages and cultural preservation. This app is not affiliated with, endorsed by, or associated with any linguistic institution, university language department, professional linguist organization, or language research company.
All translation content, language data, cultural information, and educational materials provided in this application have been independently compiled and developed. Any similarities to content from other sources are purely coincidental.
Users are advised to verify important translations and cultural information through additional sources when accuracy is critical for official, legal, or professional purposes.
Updates to Privacy Policy
We may update this privacy policy occasionally. We will notify you of any significant changes through the app or via email if we have your contact information. The date of the latest update is shown at the top of this page.